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Shipping Information
Shipping Information:
WE CURRENTLY SHIP TO CUSTOMERS INSIDE THE CONTINENTAL U.S. ONLY!
-Shipping costs are calculated based on the shipping method, destination, and weight of order. Certain items ship directly from the manufacturer and therefore may ship separately from the rest of your order. Most in stock items will ship within 3 days unless otherwise stated. Shipping times are estimates and due to the fact that many of our items are custom made, shipping times may vary slightly. SuperSmartyPants.com reserves the right to use the shipping carrier of our choice to ensure that the most efficient and cost effective method is utilized at the time of purchase. We will ship all orders ground (5-7 days)via one of the following carriers - USPS, UPS, Fed Ex, or DHL. Certain orders may be expedited. Please contact us for a shipping quote and to check availability BEFORE placing your order. Free shipping promotions apply to Ground shipping only. Upon completion of your order, we will send you a confirmation email with your shipping details which will include the shipping carrier that will be used, and a tracking number when applicable.
Gift Certificates and Coupons
Gift certificates will be mailed to recipient 24 hours after order has been placed. Coupons cannot be used to purchase gift certificates.
Shipping charges are as follows:
Total = $0-$9.99 Shipping = $3.95
Total = $10-$24.99 Shipping = $5.95
Total = $25-$43.99 Shipping = $6.95
Total = $44-$84.99 Shipping = $7.95
Total = $85-$92.99 Shipping = $8.95
Total = $93-$147.99 Shipping = $9.95
Total = $148-$199.99 Shipping = $11.95
Total = $200-$249.99 Shipping = $13.95
Total = $250-$299.99 Shipping = $15.95
Total = $300-$349.99 Shipping = $18.95
Total = $350 up Shipping = $21.95
*A $2.00 handling fee will apply to all orders to help offset shipping supply costs.
For Items Weighing 10+ lbs:
10 to 15.99 lbs add $3.00 to Shipping Charge
16 to 24.99 lbs add $5.00 to Shipping Charge
25 to 35.99 lbs add $6.00 to Shipping Charge
36 to 59.99 lbs add $7.00 to Shipping Charge
60 to 79.99 lbs add $11.00 to Shipping Charge
80 to 99.99 lbs add $16.00 to Shipping Charge
100 lbs up add $26.00 to Shipping Charge
-Refund, Returns and Cancellation Policies:
We stand behind the quality of our products. You may return certain items, in their original condition, up to 15 days after receiving merchandise. Return shipping will be the responsibility of the customer. All returned items are subject to a restocking fee not to exceed 30% of purchase price. All sales are final on custom made or personalized items. Kids costumes and products considered to be hygienic items, including but not limited to, bed linens, potties, eating utensils, etc. may not be returned or exchanged.
-Exchanges
Certain items may be exchanged within 15 days after item has been purchased. Item must be unused in original condition and in original packaging. Kids costumes and accessories, and items considered to be hygienic items, including but not limited to, bed linens, potties, eating utensils etc. MAY NOT BE RETURNED OR EXCHANGED. SuperSmartyPants.com has the right to refuse to exchange any item that is deemed by us to be a "hygienic" item. Shipping will be the responsibility of the customer on exchanged items.
Cancelled or Refused Orders that have already shipped will be billed a 30% restocking fee plus shipping charges both ways. Free shipping promotions will not apply to cancelled or refused orders that have already shipped.
WE CURRENTLY SHIP TO CUSTOMERS INSIDE THE CONTINENTAL U.S. ONLY!
-Shipping costs are calculated based on the shipping method, destination, and weight of order. Certain items ship directly from the manufacturer and therefore may ship separately from the rest of your order. Most in stock items will ship within 3 days unless otherwise stated. Shipping times are estimates and due to the fact that many of our items are custom made, shipping times may vary slightly. SuperSmartyPants.com reserves the right to use the shipping carrier of our choice to ensure that the most efficient and cost effective method is utilized at the time of purchase. We will ship all orders ground (5-7 days)via one of the following carriers - USPS, UPS, Fed Ex, or DHL. Certain orders may be expedited. Please contact us for a shipping quote and to check availability BEFORE placing your order. Free shipping promotions apply to Ground shipping only. Upon completion of your order, we will send you a confirmation email with your shipping details which will include the shipping carrier that will be used, and a tracking number when applicable.
Gift Certificates and Coupons
Gift certificates will be mailed to recipient 24 hours after order has been placed. Coupons cannot be used to purchase gift certificates.
Shipping charges are as follows:
Total = $0-$9.99 Shipping = $3.95
Total = $10-$24.99 Shipping = $5.95
Total = $25-$43.99 Shipping = $6.95
Total = $44-$84.99 Shipping = $7.95
Total = $85-$92.99 Shipping = $8.95
Total = $93-$147.99 Shipping = $9.95
Total = $148-$199.99 Shipping = $11.95
Total = $200-$249.99 Shipping = $13.95
Total = $250-$299.99 Shipping = $15.95
Total = $300-$349.99 Shipping = $18.95
Total = $350 up Shipping = $21.95
*A $2.00 handling fee will apply to all orders to help offset shipping supply costs.
For Items Weighing 10+ lbs:
10 to 15.99 lbs add $3.00 to Shipping Charge
16 to 24.99 lbs add $5.00 to Shipping Charge
25 to 35.99 lbs add $6.00 to Shipping Charge
36 to 59.99 lbs add $7.00 to Shipping Charge
60 to 79.99 lbs add $11.00 to Shipping Charge
80 to 99.99 lbs add $16.00 to Shipping Charge
100 lbs up add $26.00 to Shipping Charge
-Refund, Returns and Cancellation Policies:
We stand behind the quality of our products. You may return certain items, in their original condition, up to 15 days after receiving merchandise. Return shipping will be the responsibility of the customer. All returned items are subject to a restocking fee not to exceed 30% of purchase price. All sales are final on custom made or personalized items. Kids costumes and products considered to be hygienic items, including but not limited to, bed linens, potties, eating utensils, etc. may not be returned or exchanged.
-Exchanges
Certain items may be exchanged within 15 days after item has been purchased. Item must be unused in original condition and in original packaging. Kids costumes and accessories, and items considered to be hygienic items, including but not limited to, bed linens, potties, eating utensils etc. MAY NOT BE RETURNED OR EXCHANGED. SuperSmartyPants.com has the right to refuse to exchange any item that is deemed by us to be a "hygienic" item. Shipping will be the responsibility of the customer on exchanged items.
Cancelled or Refused Orders that have already shipped will be billed a 30% restocking fee plus shipping charges both ways. Free shipping promotions will not apply to cancelled or refused orders that have already shipped.